Site Reliability Engineer

We are seeking a highly motivated and experienced Site Reliability Engineer. The site Reliability Engineer will be responsible for representing IT production within the development teams, building and deploying Digital Products, and maintaining the Infrastructure being used by the group. Facilitates conversation between DevOps Application Support, Site Reliability Engineers, Product and Cloud teams, and working with best practices, group compliance & protocols. Site Reliability Engineer will maintain adherence to critical processes such as Incident, Problem, and Change Management and work closely with the Service Management and Service Integration functions. He/she will also drive continuous improvement in collaboration with Adecco’s Managed Service Providers.

• Represent IT Production within the development teams i.e. participate on support design for an application, ensure cost effectivity and supportability of developed application.
• Builds & Manages CI/CD pipelines for deploying applications and infrastructure.
• Proactively identify and implement automation-first solutions using Infrastructure as Code (IaC) with tools such as Terraform, and scripting using PowerShell and Bash, to minimize manual processes, thereby reducing operational toil and enhancing system reliability.
• Develop and maintain observability and monitoring solutions across the infrastructure to ensure high availability and proactive identification of issues. Utilize tools like Azure Monitor and Dynatrace, integrating OpenTelemetry for standardized and efficient data collection across diverse systems.
• Creates reliable/scalable solutions but with an eye to Capacity/Cost Management.
• Facilitate cross-functional communication between DevOps Application Support, Site Reliability Engineers, Product and Cloud teams, coordinating with Security and Network teams as necessary.
• Troubleshoot and resolve production issues, driving effective solutions and conducting root cause analysis to prevent future occurrences. Focus on reducing the number of incidents and mean time to resolution (MTTR).
• Produces detailed technical documentation and contribute to team’s knowledge base.
• Provide rotational on-call support for cloud services, ensuring robust incident response protocols.
• Conduct capacity and demand planning of systems to ensure the future capabilities of the system are well understood and plans to scale, and quality are defined and delivered and drive down services unit cost to agreed targets under the guidance of the product manager.
• Service Creation in CMDB for new products.
• Proactively communicate with key stakeholders regarding the system availability status, scheduled maintenance windows and product performance.

• More than 2+ years designing and operating high-performance, secure, multi-tenant cloud services supporting a CI/CD model is a plus.
• 2+ yrs experience in designing, implementing, and maintaining Kubernetes infrastructure.
• Substantial Azure experience and ability to pass certification (AZ-400) within 6 months if not already certified is a plus.
• Demonstrated proficiency in automation utilizing Infrastructure as Code, such as Terraform and scripting using tools such as Powershell, Bash.
• Experience with OO languages like Python,C++, C# as well as JS or similar scripting language is a plus.
• Experience with a variety of SQL and NoSQL databases is a plus.
• Availability to provide on-call support as part of a rotational system.
• At least a bachelor’s degree in Engineering, Information Systems, Science, Technology or Math from an accredited university or equivalent work experience.
• Occasional traveling up to 20%.

It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.

You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful.

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge, and expertise to grow together.

Make an impact where it matters most.

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary.

On our career site, you will find some of the key steps you can expect to guide you along the way.As one of the world’s largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain.

The Adecco Group is proud to be an Equal Opportunity Employer.

Posting date: 02-07-2024