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230000OSJob Summary
- Provide support from pre-onboarding to renewal, to offboarding activities for associates
- Ensure completeness in front office entries, contract administration, and management of benefits (leave + claims)
Job Description
Contracts + Front Office Administration
• Prepare and send employment contracts in reference to hiring proposals
• Perform and ensure completion of front office system entries
• Ensure completeness of required onboarding documents and upload into front office systems
Benefits Management
• Register associate with insurer / broker for entitled insurance
• Timesheet / Leaveo Validation of timesheet to ensure required fields are properly input/signoff and ensure that its in compliance to MOM regulations
o Update in designated tracker - Manual to track entitlement and balance if associates / clients are not on Adecco Touch – Self Serve
o Provide leave record updates to associates upon queries, or during offboard phase to ensure closure
o Ensure accurate tracking of government legislated leave, and liaising with Pay & Bill hub for claims, i.e. Government Paid Maternity Leave, Government Paid Childcare Leave etc
• Claims
o For associate with capped benefits : update in designated excel to track entitlement and balance. Provide claims record updates to associates upon queries, or during offboard phase to ensure closure
o For all others : Upon advice from Pay & Bill Hub, contact associates to manage claim variance if required
Others
• Provide advice and support in branches’ queries relating to associates contract or benefits matters
• Participate in pre / actual / post system enhancement or migration activities if required
• Provide support in pre / actual / post audit activities if required
• Appointed individual(s) will be tasked to :
o Work with Account Servicing for Managed Service Programs (MSP) client for time status management, i.e. approval status that impact leave management and tracking
o Other projects determined by Team Lead and / or Middle Office Manager from time to time
Posting date: 12-04-2023
Adecco Groupのブランド
Adecco Groupの一員になるということ.
50年以上にわたり、Adecco Groupは、様々なバックグラウンドとカルチャーを持つ何千人もの人々と、世界中の雇用機会とを結びつけるお手伝いをしてきました。優れた人財サービスとソリューションを提供し、クライアントによりパーソナライズされた経験をお届けするだけでなく、コリーグにもAdecco Groupでの仕事を通してパーパスとバリューを感じてもらえるよう仕事の世界を推進しています。Adecco Groupのグローバルグループの一員になるということは、自らの最大限の力を発揮できるように互いを刺激し合うコミュニティの一員になるということです。あなたはクライアントの人生を刺激するような仕事をすることになるでしょう。あなたは、Adecco Groupの仕事を信頼してくれる、活気あるプロフェッショナルのネットワークの一員になります。そして、あなたもAdecco Groupの仕事を支持することになるでしょう。