勤務地
コルカタ, 西ベンガル州, インド
240000Y0Mission
Employee satisfaction by front end connect for associates, meeting them, understanding associate’s requirement. This will involve extensive co-ordination with associates and clients. Has the responsibility of Employee engagement. This will involve extensive co-ordination with the other cross-functional teams to ensure smooth operations internal customers.
Responsibilities
Will handle front end processing for clients and associates, meeting them, understanding client/ associates requirement. Ensuring accurate payrolling processing and renewal of contracts wherever applicable. This will involve extensive co-ordination with associates and clients.
Customer Relationship
- Managing contractors / associates post assignment start date
- Proactively engage with all associates at least once, a meet either one-on-one or in a small group setting
- Reaching out to all the new joinee’s on the start date of assignment and induct them of the polices and processes
- Builds relationship with associates
- Manage a tracker to log associateescalations / complaints
- Coordinates / liaisons with the recruitment team, OB team payroll team as required
- Ensuring full compliance on all policies and procedures
- Facilitates to ensure timely contractor on-boarding, employee relations issues, orientations, performance reviews, and off-boarding activities
- Escalation Management
- Client Management with regards to associate’s engagement
- Handling client escalation related to HR operations of Staff deployed to different clients. Solving Day to day HR issues & resolving it within TAT.
.
Travel Requirement
- Regular (20-50%)
Location
- Kolkata
Key Relationships
- Internal Employees (Branch Manager/Operations team/ Compliance)
Success Indicators
|
Other Information |
- Know the regulations regarding Staff leasing
- Know the management and business development tools (CRM)
- Good interpersonal skills with the ability to effectively communicate information to all levels.
- Ability to develop and nurture contacts/ long term professional relationshipsSelf-Driven
JOB REQUIREMENTS
Education
Education level | Area of study | Degree | Mandatory |
Group 2: Bachelor’s degree or equivalent | Any/HR | Yes | |
Group 2: Master’s degree or equivalent | Marketing/HR | No |
Type of Work Experience
Function / Specialization | Average Time Experience | Mandatory |
HR | 1 - 5 Years | Yes |
Skills
Skill Area | Skills | Proficiency |
Office package, Internet Explorer and Outlook | Expert | |
Interpersonal Skills & Presentation Skills | Expert | |
Ability to keep abreast of trends in the marketplace | Expert | |
Know the local market | Expert |
Competencies
Competencies | Foundations | Developing | Mastering | Outstanding |
Results Driven | * | |||
Customer Orientation | * | |||
Problem Solving & Analysis | * | |||
Embracing & adapting to change | * | |||
Self-management & development | * | |||
Communication | * | |||
Teamwork | * | |||
Relationship Management | * | |||
Strategic Planning & Judgement | * | |||
Driving financial results and innovative | * | |||
Leading Teams | * |
Language Skills
Language | Level |
English | Expert |
Local language | Fluent |
Posting date: 08-10-2024
Adecco Groupのブランド
Adecco Groupの一員になるということ.
50年以上にわたり、Adecco Groupは、様々なバックグラウンドとカルチャーを持つ何千人もの人々と、世界中の雇用機会とを結びつけるお手伝いをしてきました。優れた人財サービスとソリューションを提供し、クライアントによりパーソナライズされた経験をお届けするだけでなく、コリーグにもAdecco Groupでの仕事を通してパーパスとバリューを感じてもらえるよう仕事の世界を推進しています。Adecco Groupのグローバルグループの一員になるということは、自らの最大限の力を発揮できるように互いを刺激し合うコミュニティの一員になるということです。あなたはクライアントの人生を刺激するような仕事をすることになるでしょう。あなたは、Adecco Groupの仕事を信頼してくれる、活気あるプロフェッショナルのネットワークの一員になります。そして、あなたもAdecco Groupの仕事を支持することになるでしょう。